Terms of Service : HarborsideAI
HarborsideAI – SMS, AI & Communication Terms of Service

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Welcome to HarborsideAI

Our mission is to help blue-collar businesses grow smarter with AI-powered outreach, automated appointment setting, and high-conversion lead generation systems.


These Terms of Service explain how our communications work—including SMS, automated systems, and AI-powered follow-ups—and how we ensure full transparency and compliance with industry regulations.




1. Consent & Opt-In Acknowledgement

By submitting your information through any HarborsideAI form—including Facebook or Instagram lead ads, landing pages, QR codes, or chat widgets—you consent to receive communications from us via:


SMS and automated text messagesAI-generated appointment reminders

Service-related follow-ups and scheduling messages

Limited promotional updates and seasonal offers


You confirm that the number and email you provide belong to you and that you understand message frequency may vary.

Consent is not a condition of purchase.



2. Frequency & Message Types

Typical communications may include:


Confirmation of your service inquiry or quote

Appointment scheduling links and reminders

Occasional follow-ups if no response is received

Exclusive offers or seasonal promotions (max 10–15/month)


Message frequency may vary based on engagement and service level.




3. Opt-Out & Support

You may opt out of SMS communications at any time:


Text STOP – to unsubscribe from all textsText HELP – to receive customer support contact info


Note: Opting out may limit our ability to respond to service requests or schedule appointments on your behalf.



4. Data Usage & Privacy

We collect only the necessary information:


Name, phone number, email, and service interest.


Your data is securely stored and used exclusively to fulfill your requests and deliver service-related communications.


We

do not sell or share

your data with third parties beyond required business partners directly involved in your inquiry.


For more details, refer to our [Privacy Policy].




5. AI, Automation & Call Notice

Some messages or calls may be generated using AI systems to deliver fast, context-aware support. These systems are monitored for quality and accuracy.


Calls may be recorded or monitored for quality assurance purposes.



6. Fair Use & User Conduct

Please interact respectfully with both our human team and AI systems.


Harassment, abusive language, or inappropriate conduct may result in blocked communication or termination of services.




7. Compliance & Legal Notice

HarborsideAI complies with the following regulations:


The Telephone Consumer Protection Act (TCPA)A2P 10DLC business texting guidelines

Meta’s Business & Advertising Policies

Applicable state and federal consumer privacy laws


We monitor and update our compliance protocols regularly. If future laws require changes, we will provide notice and seek renewed consent where necessary.




8. Updates to Terms

These Terms may be updated at any time. Continued use of our services after changes have been made constitutes acceptance of the updated terms. We recommend reviewing this page periodically.




9. Contact Us
HarborsideAI Support


📧 Email:

[email protected]


📞 Phone: (857)-381-9721




Let’s build smarter pipelines, together.


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